Management Consulting, Kiev, Ukraine Product Support Specialist, UK

Our Partner is International Recruitment Agency.
For our Client from UK we are looking for the candidates on position:

Product Support Specialist (job in London, UK)

Job Description:

• This position provides the opportunity to contribute to a rapidly expanding customer support organisation by providing a single contact point for the European Call Response Centre who support TIBCO Software suite of products in the Enterprise Application Integration (EAI) and B-2-B Internet Infrastructure space.
• Day-to-day responsibilities will be to keep customer information up to date.
• Expand knowledge of TIBCO products in order to provide first line phone/ e-mail consultation to debug customer problems of increasing levels of complexity.
• Keep current with the latest supported product technology.

  Skills Required:

• IT - education (Polytechnical institute, University)
• 2+ years practical work experience in the software industry
• In-depth knowledge of one or more of the following languages and operating systems: C, C++, JAVA, Unix and Windows.
• Working knowledge of middleware products such as Corba and Tuxedo
• Networking protocols in particular TCP/IP
• Concepts of LANs and WANs
• Debugging skills on NT and UNIX platforms
• fluent english

  Personality

• Customer driven
• Exceptionally motivated
• Work well under pressure
• Enjoy working with clients and is customer driven
• Excellent communication skills are essential
• Team spirit
• Ability to think "out of the box" in situations where the solution is not apparent

Offer:

• Salary 40.000 GBP per year